Question:

What is your turn around time on items I have ordered? ( how fast to get to me?

Answer:

While we make every item as they are ordered, we take fast shipping seriously. We rarely have a shortage in materials to complete an order unless its a large order of the same item. That being said, we usually get the item boxed and shipped within 3-5 days of the payment being received, depending on how detailed the object. We assure you, you will be happy with our commitment to getting this to you quickly. Have a deadline too close fo comfort? Hit us up, we may be able to help.

Question:

What format of files should I send you for my log on my personalized item?

Answer:

While we prefer SVG files if you have them, we can work with Jpeg as well. If youre having trouble getting it, just let us know where we can find it on the web and we may be able to retrieve it for you.